Frequently Asked Questions

Here we answered almost 90% questions that you may need to know.
Please ask in LIVE CHAT if you didn’t find your answer here!

General Questions

What is 3rd Eye Wedding ?

3rd Eye Wedding is a professional photography solution. We provide services which is related with any kind of photography, cinematography, event management and retouching!
Our skilled team members are always ready to serve you. We provides services all over in Bangladesh. But we also covered several programs in India and Nepal. So if you are from abroad don’t be disappointed! We may serve you also! Contact/Chat with us for details.

What kind of services you provide ?

We provide Professional Photography services, Cinematography services, Event Management services and Re-touching services.
Contact / Chat with us if you need any of these services.

Where is your office located ?

Our office address is already given in our Contact page. Kindly visit Contact page for our office address.

How many team members you have ?

Currently we have 11 members in our team. All of them are highly educated and well behaved. Click Here to view our team members.

Whom should I contact for dealing ?

You should directly contact with us for any kind of dealings. We don’t have any branch / child company. Or we don’t associate with any other company. So please don’t be confused. Our contact information are already given in Contact page.

Is it possible to customize any package ?

Yes, it is possible to customize any package. Contact or Chat with us for requesting any customization.

Is the price of the packages are negotiable?

No! Our package prices are fixed. But, if you want any customization, we can do that for you. We offer customized package.

The agents of Live Chat service are official?

Yes! We do not hire any 3rd party agents for our Live Chat Service. So you can totally trust in our agents. They are fully trained and 100% official.

How can I join with 3rd Eye Wedding?

Currently we are not taking any team members. But, keep your eyes on in our website. We will publish a notice in our website when we will need team members.
Subscribe to our Newsletter for keep in touch with us.

How can I give an Appointment?

There are two ways available for giving an Appointment. One of them is ONLINE APPOINTMENT and another one is Regular Paper Appointment.

If you prefer the regular paper appointment then you must have to come to our office physically and will have to fill up the appointment form by yourself. You must have to pay 50% of your package as a booking money.

If you prefer ONLINE APPOINTMENT then you have to fill up this form.. After filling up this form, you have to pay 50% of your package as a booking money within 48 hours through online banking or mobile banking services. If you do not pay the booking money within 48 hours, your appointment will be cancelled automatically!
Our Bank, bKash and Rocket Account Information will be displayed automatically after you submitted the form. It’s better to take a screenshot of that page. If you need any kind of help during these procedure feel free to ask in Live Chat service.

How can I be sure that my Online Appointment is counted as confirmed?

Once you submitted the form properly and paid the booking money in time, then any of our team member will make a contact with you to let you know that your appointment is confirmed.
If you didn’t received any confirmation call then kindly report in our Live Chat service. You can also use our CONTACT page. We’ll contact you back as soon as possible.

How long it takes to deliver the pictures ?

It may take around 21 working days to deliver the pictures. But we always try to deliver the pictures in a minimum time.

How can I get the soft copies and printed copies from you ?

We recommend our clients to collect the pictures directly from our office. But only for some special cases, we may deliver the pictures through Currier Service.
In this case, clients will have to pay the Currier costs.

Will 3rd Eye Wedding use my pictures for promotional purposes ?

Yes! 3rd Eye Wedding can use your pictures for promotional purposes. This is cleared in our Terms & Conditions.

What if I lost my pictures ?

Don’t worry ! We’ve backup of your program. If you have lost your pictures, simply let us know. We will recover that for you.
BDT 1,000 will be charged for this recovery.

What is the benefits of subscribing in Newsletter ?

We recommend everyone to subscribe in our newsletter. Newsletter will help you to keep updated with 3rd Eye Wedding. It will inform you about our latest news and offers!
We planned to give some offers through our newsletter service. If you don’t wanna miss the offers, subscribe right now !

Wedding Related Questions

How should I Makeup ?

If you’re a bride then you should take light and simple makeup. Sometimes heavy makeup cause sweating.
If you’re a groom then you could take the minimum makeup. If you are not willing to take any then don’t. Just use a normal FACE WASH before starting the photo-shoot. It’ll gives you instant glow. If possible then apply a BB cream after Face Wash.

What type of dress should I wear ?

It is totally up to you. We always recommend you to wear what you are comfortable in.

Should I wear Shari or Lehenga?

It totally depends on you. If you are comfortable in Lehenga, go for it. If you are comfortable in Shari, then go for Shari.
But, if you choose Shari, then don’t forget to cover yourself properly. Otherwise it will make you uncomfortable while you are giving any poses.

What color should I choose for Background / Stage?

There is always a confusion about this question. Stage / Background should be in deep color and must have to be different from bride & groom’s dress.
If not, it will mixed up with your dress and will be very difficult to separate yourself from the background.

Is there something required for the Photo-shoot ?

No, it’s not that important but we recommend everyone to have few things to make pictures more gorgeous.
It’s better if you can manage a extra Spinach, Mirror, Party Spray and some Placards.

Which time is best for Outdoor Photo-shoot ?

1 hour before of sunset is the perfect time for outdoor photo-shoot.

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